Terms & Conditions - Mentoring

Claus Lauter, idube Pte Ltd (herein referred to as "Company") agrees to provide a private 1-on-1 Mentoring Program (Digital Marketing and E-commerce) (herein referred to as "Program"). Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program.

Purpose of Agreement: The purpose of this Agreement is to develop a mentoring relationship between the parties in order to cultivate the professional and business goals and create a plan to carry out those goals through stimulating and creative interactions with the ultimate result of maximizing the Client’s professional potential (“Mentoring Services”).

Mentoring Goals. Client wishes to obtain Mentor’s services in order to achieve the his/her goals as discucces in a strategy call.

Mentoring Fees. In exchange for mentoring services, Client agrees to pay Mentor the following fees and according to the following schedule: The cost for this program is $249.00 (USD) per month. It will be charged on a subscription basis via Stripe.com. Program can be canceled anytime.

Authorization and Receipt: By paying via credit card on a subscription basis. Client will receive an electronic receipt.

Missed Payment: If payment is not received by the date due or there is a problem with the payment transaction or method, Client will be notified by e-mail and has a 3 day grace period to make the payment following the due date. During this time, the Program will be put on hold and no Mentoring Sessions will be held, including during the grace period. If no payment is made within the 3 day grace period, the Program will automatically terminate and Client will forfeit any remaining Mentoring Sessions and Program access. Payments must be received at least 24 hours prior to the first scheduled Mentoring Session, otherwise, the Mentoring Session is canceled and cannot be made up until payment resumes.

Disclaimer: Nothing contained in this Program is intended to be a substitute for other business tools and services. Mentor might recommend additional software licenses, apps, ad spend, web development or other services to Client. These expenses are paid to 3rd party providers and are not part of this agreement.

Mentoring Schedule. The Parties agree to meet online (by Skype/Zoom.com/WhatsApp) two (2) mentoring sessions per month. Calls will be scheduled via calendly.com. Mentor will be available Mon-Fri by email in between scheduled sessions. Mentor will respond to emails within 24 hours. Please be on time to all appointments. If you will be late, notify the Mentor in advance. Client agrees to notify Mentor 24 hours in advance of any scheduled session that he/she needs to cancel. Mentor reserves the right to charge Client for the scheduled session for a missed/canceled meeting. Appointments missed without 24 hours notice will only be rescheduled at the Mentor discretion. Mentor will also inform Client 24 hours before if a Sessions needs to be canceled or re-scheduled.

Mentor-Client Relationship. A business mentoring relationship is a partnership between two or more individuals or entities. This relationship is not a legal partnership, instead more like a teacher-student or coach-athlete relationship. Each party must uphold their obligations for the mentoring relationship to be successful.

Duties, Expectations and Responsibilities.


• Come to each mentoring session prepared.
• Devote full attention to Client during the mentoring session.
• Provide Client with resources and knowledge for his/her marketing and business endeavors.
• Offer support, encouragement, feedback, and guidance throughout the Program.


• Show up for each mentoring session on time with 100% focus.
• Complete action steps between mentoring sessions.
• Open to new ideas.
• Ready to take action and make quick decisions.
• Make the program a priority.
• Prepare and make time for the work that you need to do for the Program.
• Trust the process.
• Take responsibility for your outcomes.
• Ask any questions as they arise.
• Provide full payment for the Program prior to your first mentoring session

Confidentiality. The Parties acknowledge that the existence and the terms of this Agreement and any oral or written information exchanged between the Parties in connection with the preparation and performance this Agreement are regarded as confidential information. Each Party shall maintain confidentiality of all such confidential information, and without obtaining the written consent of the other Party, it shall not disclose any relevant confidential information to any third parties, except for the information that: (a) is or will be in the public domain (other than through the receiving Party’s unauthorized disclosure); (b) is under the obligation to be disclosed pursuant to the applicable laws or regulations, rules of any stock exchange, or orders of the court or other government authorities; or (c) is required to be disclosed by any Party to its shareholders, investors, legal counsels or financial advisors regarding the transaction contemplated hereunder, provided that such shareholders, investors, legal counsels or financial advisors shall be bound by the confidentiality obligations similar to those set forth in this Section. Disclosure of any confidential information by the staff members or agencies hired by any Party shall be deemed disclosure of such confidential information by such Party, which Party shall be held liable for breach of this Agreement. This Section shall survive the termination of this Agreement for any reason.

Termination of Agreement. Either party may terminate this Agreement at any time to the other party at the email address provided. No refund for the running month will be granted.

Limited Liability. Mentor makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the mentoring services negotiated, agreed upon and rendered. In no event shall the Mentor be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Mentor’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Mentor under this Agreement for all mentoring services rendered through and including the termination date. Client agrees that the Mentor is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Mentor.

Entire Agreement. This document reflects the entire agreement between the Mentor and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Mentor and the Client.

Dispute Resolution and Legal Fees. Client and Mentor will do their best to work out any differences through a phone conversation or via email. However, should a dispute ever arise, it is agreed that to submit a binding arbitration before a single arbitrator, selected jointly. Prior to seeking arbitration, the Client must submit a complaint with full details about the dissatisfaction with the Program via e-mail to [email protected] The Client understands that the only remedy that can be awarded through arbitration is a refund of payments made to date. No award of consequential or of any other type of damages may be granted. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. By signing this Agreement Client agrees to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted in an e-mail, or shall otherwise be forfeited forever. Arbitration will be held in Singapore and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

Legal and Binding Agreement. This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in Singapore, the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.

Severability. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or enforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Governing Law. This Agreement shall be governed by and construed in accordance with the laws of Singapore and the courts of Singapore shall be the sole forum for resolving disputes hereunder.

The Program will not begin until payment has been made.

If you have any questions about these Terms, please contact me at [email protected]

We welcome your questions or comments regarding these Terms & Conditions:

Claus Lauter
(UEN: 201806248W)
Registered Office Address: 10 Anson Road, #22-02 International Plaza, Singapore 079903

Effective as of October 24, 2019